Claim Director

Company: Chubb
Location: Jersey City
Posted on: July 1, 2025

Job Description:

The Large Commercial Directors & Officers, Financial Lines Claim Director is responsible for investigating and settling high exposure, high risk claims. Ensures high level of customer service and claim file quality. This is a role focused on technical claim handling for Chubb insured’s nationwide. In this role you will manage complex directors and officers, transactional risk and financial institutions liability claims. This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials. Responsibilities: Provides outstanding customer service and works well with the insured and broker in the adjustment of complex directors and officers, transactional risk and financial institutions liability claims. Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit. Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor. Travels to conferences, mediations, and trials as necessary. Travel ranges from approximately 0% to 25%, but it could be more as dictated by business needs.Bachelor’s degree required. Master’s degree or JD preferred. Seven or more years’ experience as a claims professional or attorney with a high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file and litigation management. Financial Lines Liability (FL) experience in Directors & Officers, Transactional Risk, Financial Institutions liability claims. Strong background and demonstrated ability in dealing with significant coverage matters. An understanding of the tenants of insurance and legal principles. Knowledge of Commercial Insurance Financial Lines coverage and services. Working knowledge of industry best practices and procedures. An ability to work independently and assimilate learning materials on many different subjects from various sources. Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner. Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues. Demonstrated strong relational skills particularly in adverse or high-pressure situations. A law degree is not necessary but recommended. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $79,000 to $134,300. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Keywords: Chubb, Levittown , Claim Director, Accounting, Auditing , Jersey City, Pennsylvania