Deputy Chief Nursing Officer

Company: NYC Health + Hospitals
Location: New York
Posted on: May 23, 2025

Job Description:

Marketing StatementLincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Visit us at www.nyc.gov/html/hhc/lincoln.Job DescriptionPURPOSE OF POSITION:Under the direction of the Chief Nursing Officer or appropriate designee, with the broadest scope for the exercise of independent initiative and judgment, organizes, directs, plans, coordinates, and evaluates all nursing services and programs for the respective areas of responsibility.Duties And Responsibilities

• Ensure self and direct reports participate in all activities supporting the CD2 - Tiered Huddle & Handoff process.
• Conduct staff and patient rounds in all Inpatient Units, as assigned, daily and proactively address opportunities for improvement. Ensure a state of continuous readiness for any anticipated or unanticipated regulatory survey visit.
• Ensure you and your direct reports adhere to no meeting time zone from 9am to 12pm, and are on the units supporting unit operations.
• Support administrative and operational needs of the Inpatient units, as assigned, and identify and resolve any service issues timely.
• Monitor professional practice and adherence of nursing staff to policy/procedure/standard work and in collaboration with nurse leaders, coach/mentor/discipline staff for non-compliance.
• Drive staff engagement in the development of positive practice environments by ensuring active support and participation in the nursing clinical ladder program, Pathway to Excellence/Magnet/Shared Governance/professional practice organizational activities.
• Lead professional practice activities in collaboration with the Nurse Leaders, and ensure appropriate nursing staff education plans are implemented and executed optimizing staff and patient safety.
• Ensure you and your direct reports communicate to staff and post on their units their patient experience scores and trends. Positively drive best practices for care experience bundle.
• Support your direct reports to proactively address opportunities for improvements in patient experience/care, and continuously monitor performance.
• Review with direct reports the results of the culture of safety and nurse engagement surveys, and proactively address all opportunities for improvement and initiate improvement efforts to support a culture of safety and staff engagement.
• Ensure direct reports are educating staff on the quality of care bundles during huddles and monthly staff meetings. Continuously monitor compliance to the quality of care bundles.
• Ensure nursing staff are scheduled and given protected time to attend committee meetings, continuing education programs, and conferences to support professional practice development.
• Ensure all units conduct an annual educational needs assessment to drive annual and continuous staff competencies.
• In collaboration with Inpatient nurse leaders, establish unit based metrics with target goals for improvement that address patient experience, throughput, and quality outcomes of care; monitor monthly progress and identify trends; and develop action plans with your team to achieve target goals for 2023.
• Proactively manage position control in collaboration with your direct reports. Review staffing needs for the day/week/month, monitor all Inpatient vacancies, and proactively recruit (permanent and agency) personnel to fill the vacancies in your service.
• Establish action plans with your nurse leaders to address vacancy gaps.
• Promote self-scheduling, and ensure schedules are submitted and posted timely on the units.
• Meet monthly with Department Chairs for operational planning, implementation, and follow through.
• Conduct monthly 1:1 meetings with all direct reports with a formal agenda.
• Identify direct report strengths and weaknesses, and develop leadership development plans to address areas of weakness/opportunities for improvement.
• Attend and ensure all direct reports hold monthly staff meetings with agendas and meeting minutes.
• Ensure direct reports are meeting with their staff 1:1 quarterly.
• Monitor number of sick calls by unit.
• Ensure adherence to disciplinary process for staff not in compliance with the Time and Attendance policy.
• Ensure you and your direct reports complete all staff evaluations timely, and develop action plans for completion of outstanding evaluations with deadline dates.
• Ensure you and your direct reports and their staff complete all required annual competencies/in-services.
• Ensures that JCAHO, CMS, DOH, and all other regulatory agency standards regarding the assessment of patients and other generic standards are implemented and in compliance.
• Performs daily chart reviews to ensure documentation compliance in all areas of responsibility, and addresses fallouts timely with appropriate plans of correction.
• Has ongoing involvement in the building of collaboration and interdisciplinary teamwork across disciplines that provide relevant services to all patients.
• Provides succession planning and mentoring to staff in preparation for line management roles.
• Performs all other duties as assigned.Minimum Qualifications
  • Valid New York State license and current registration to practice as a Registered Professional Nurse (RN) issued by the New York State Education Department (NYSED); and
  • A Master's Degree in Nursing Administration or a related field; and
  • Six (6) years of satisfactory nursing experience, including four (4) years of progressive nursing management experience; or
  • A satisfactory equivalent combination of education, training and experience. However, all candidates must have at least a Baccalaureate Degree or higher in Nursing, and be licensed and currently registered to practice as an RN in New York State.Department PreferencesHow To ApplyHow to apply:If You Wish To Apply For This Position, Please Apply Online By Clicking The "Apply For Job" Button Or Forward Your Resume, Noting The Above Job ID #, ToLincoln Medical & Mental Health CenterHuman Resources Department234 Eugenio Maria De Hostos Blvd, (East 149th Street),2nd Floor, AnnexBronx, NY 10451Attn: Recruitment UnitNYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs

Keywords: NYC Health + Hospitals, Levittown , Deputy Chief Nursing Officer, Executive , New York, Pennsylvania