Healthcare Call Center
Company: Global Channel Management, Inc
Posted on: January 11, 2022
Healthcare Call Center needs 2 years call center experience
Healthcare Call Center requires:
Knowledge and operational experience in Medicaid and/or CHIP
programs a plus
General knowledge of public health, managed care, human services
systems and local and statewide political systems preferred.
Basic understanding of a call center environment and quality
Ability to establish and maintain effective working relationships
with applicants, beneficiaries and co-workers.
Ability to problem solve through analysis and ongoing feedback.
Achieve results through knowledge, empathy, and commitment.
Ability to work with people of diverse backgrounds.
Data entry skills to include accuracy and spelling
Healthcare Call Center duties:
Provide one-to-one telephone contact with applicants, beneficiaries
Accurately document enrollment requests, status changes, complaints
Enter application and enrollment information into a web-based
computer system for customers wishing to apply for the program over
Keywords: Global Channel Management, Inc, Levittown , Healthcare Call Center, Healthcare , Levittown, Pennsylvania
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