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Customer Service Specialist

Company: Staffing Now
Location: Levittown
Posted on: January 9, 2022

Job Description:

Customer Service Specialist needed for Distribution Company in Bucks County, PA. Interviewing immediately.
The qualified candidate will be tasked with serving customers by processing orders, providing product and service information, and resolving issues that may arise.

Duties and responsibilities:
Providing outstanding customer service & maintaining strong customer relationships
Manage order process from start to finish
Respond to customer requests & follow up on open issues in a timely manner
Generate price quotations and convert to sales
Generate purchase orders for special order products
Be knowledgeable of company products and services
Determine customer requirements and expectations in order to recommend specific products or services
Resolve product or service issues by understanding customer needs and selecting the best solution to resolve the case.

Work in conjunction with outside sales force and executive management to increase revenue by monitoring profit margins, passing along price increases from vendors, up-selling, and offering promotional sale items
Job requirements:
A high school diploma
2 year Associate Degree or equivalent work experience preferred
Strong verbal and written communication skills
Excellent typing & computer skills: MS Outlook, MS Word, MS Excel
Ability to handle a high volume of multiple tasks
SNI Companies provides temporary employees with Medical Benefit after 30 days of employment and at the first of the month. We encourage you to apply and one of our recruiters will be in touch with you. Criminal background and drug screens will be performed if selected for this position.

Keywords: Staffing Now, Levittown , Customer Service Specialist, Hospitality & Tourism , Levittown, Pennsylvania

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