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Help Desk Analyst III

Company: Robert Half
Location: Levittown
Posted on: October 14, 2020

Job Description:

Description Robert Half is inquiring a Level 2 Help Desk Analyst for a client in the Lehigh Valley area. Seeking someone who has experience working in a help desk environment and exposure to systems and networking. This is a temporary position. For consideration, please contact me directly - Abigail Fox Responsibilities include bull Assist in deployment, monitoring, maintenance, data backup, documentation, upgrade, and support of all IT systems. This includes all servers, e-mail, PCs, phone systems, hardware, software, mobile devices, peripherals, switches, routers, cabling, and all associated operating systems and software. bull Install, configure, and optimize hardware, software, and communication links while ensuring minimal downtime. Diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide end user training and support as needed. bull Maintain Active Directory and Group policies, deploy servers, patch management, Perform backups and server monitoring checks bull Maintain VMware Virtual Infrastructure farm bull Take ownership of issues seeing it through from beginning to end. bull Support LANs, WANs, Internet and Intranet Systems bull Receive and respond to help desk tickets, phone requests, andor e-mails regarding IT issues. bull Perform on-site analysis, diagnosis, and resolution of IT issues for a variety of end users, and recommend and implement corrective hardware and software solutions. bull Prepare and ensure accuracy of documentation, end user binders, procedures, and manuals. Requirements Active Directory, Group Policy, Call Center Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Levittown , Help Desk Analyst III, Other , Levittown, Pennsylvania

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