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Admissions Coordinator

Location: Levittown
Posted on: May 31, 2021

Job Description:

Job Description Civiq Health is an addiction and mental health treatment provider. We offer detox, residential, PHP and IOP services. Our approach and company culture is to engage clients in ways that offer intimacy, authenticity, and transparency. We are currently seeking a full-time Admissions Coordinator with effective communication skills who will provide excellent customer service. Responsibilities of this position include: Receive all phone calls to the 888 hotline Represent Civiq and our services to clients, families, referral sources and community resources Complete pre-admission paperwork and supervise logistical and financial requirements Communicate client information to proper departments Assist in the admissions process as needed Describe insurance and financial requirements to families and clients Verifying insurance benefits for prospective Civiq clients Conducting and completing pre-assessments for Civiq Clients Receiving and managing phone calls and inquiries from prospective clients, families and referrals Fulfill after hours schedule by answering and managing phone calls outside regular business hours and days Conduct follow up phone calls with clients, families and referral sources Maintaining professional relationships with entities outside of Civiq Planning and implementing Aftercare for Civiq clients Qualifications include: High school diploma required, but bachelors degree preferred Minimum of two years experience in the Human Services or Customer Services field, Behavioral Health experience preferred Excellent communication and people skills Excellent organizational skills Advanced computer system and Internet knowledge required Working knowledge of insurance Carriers Prefer experience in phone sales Civiq Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Keywords: CIVIQ HEALTH, LLC, Levittown , Admissions Coordinator, Other , Levittown, Pennsylvania

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