Business Analyst
Company: Berlitz
Location: Princeton
Posted on: April 19, 2024
Job Description:
SUMMARY OF POSITION:
Responsible for the business analysis and management of digital
projects for Berlitz in the Cincinnati, OH office or Princeton, NJ
headquarters. Must have an excellent customer service mindset,
problem-solving skills, and the ability to manage multiple
concurrent projects. The key focus of the position is review,
analyze and evaluate business systems and user needs. Document
requirements, define scope and objectives and formulate systems to
parallel overall business strategies.
Furthermore, this is a highly collaborative role, working closely
with all departments to assign, schedule, review and monitor
projects to ensure progress is within expected guidelines, meets
business requirements completed on time, and within budget.
Position will regularly work across multiple time zones globally
and engage with other business units and its users as needed.
ESSENTIAL JOB FUNCTIONS:
- Lead the execution of enterprise application, web, and
infrastructure project deployment strategies and tactics
- Act as a strategic partner between the business community and
IT to resolve functional and technical issues related to
business-critical applications
- Work closely with department leads across company units to
identity business requirements and ensure alignment of all
deliverables
- Analysis, planning, project execution, and transition of IT
initiatives for Berlitz and ELS
- Manage scope, schedule, expectation, budget and dependency to
ensure the quality of project deliverables
- Analyze and recommend adjustments to implementation approach in
response to changing business needs.
- Set and meet clear milestones for project delivery
- Risk management: Identify, facilities and drives the resolution
of project issues
- Efficient organization and management of internal and external
project resources
- Conduct project meetings, tracks and monitor tasks, milestone
deliverables
- Maintain strong relationships with all internal and external
stakeholders
- Identify project level metrics and KPIs relevant to project
success
- Conduct post project reviews to collect data, analyze trends
and report on performance
- Work with the business community to document functional test
scenarios, test plans, and end-user acceptance testing
QUALIFICATIONS/ RELATED EXPERIENCE
Education:
- Four-year college degree in related field. PMP, Six Sigma, &
technical certifications a plus Experience:
- Five+ years of experience in cross disciplinary management of
technology projects and Business Analyst experience a must.
Competencies:
- Must be able to analyze business concepts and present to both
technical and non-technical audiences
- Must be able to present technical concepts to both technical
and non-technical audiences
- Superior communications and interpersonal skills with the
ability to deliver presentations to the C- level Executives
- Proficient in MS Project, Excel and other project management
tools
- Highly organized and adaptable to a fast-paced dynamic
environment
- Must be able to multitask and manage multiple concurrent
projects
- Experience in IT infrastructure and Development projects
- Occasional after hours work as needed.
- A customer service mindset to work with non-technical users in
pressure situations
- Personal integrity and strong work ethic
- Ability to manage and work with a team or as an individual
Physical Demands: Office work related to hours of meetings, sitting
at a desk and computer input
Work Environment: Business casual corporate office environment
Travel Requirements: As needed, generally
Keywords: Berlitz, Levittown , Business Analyst, Professions , Princeton, Pennsylvania
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