Contact Center Agent (Chinese Speaking)
Company: CAIPA MSO LLC
Location: New York
Posted on: May 1, 2025
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Job Description:
Description:Manage large amounts of inbound and outbound calls
in a timely mannerFollow communication "scripts" when handling
different topicsIdentify customers' needs, clarify information,
research every issue and provide solutions and/or alternativesBuild
sustainable relationships and engage customers by taking the extra
mileKeep records of all conversations in our call center database
in a comprehensible wayRequirements:Candidate must be flexible with
the shift due to operational needsTrilingual in English, Mandarin
and CantonesePrevious experience in a customer support roleTrack
record of over-achieving quotaStrong phone and verbal communication
skills along with active listeningCustomer focus and adaptability
to different personality typesAbility to multi-task, set priorities
and manage time effectivelyHigh School degree BenefitsCompetitive
Health Benefits including Medical, Vision, Dental and Life
Insurance401k retirement plan with a 6% corporate match Paid Time
OffPaid HolidaysSalary: $16.5 -
$18/hourPId3fdf7511878-25660-31669934
Keywords: CAIPA MSO LLC, Levittown , Contact Center Agent (Chinese Speaking), Sales , New York, Pennsylvania
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